Terms of Service

By accessing or using our website, tools, and services, you represent that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. If you are using the services on behalf of an organization, you are agreeing to these Terms for that organization and representing that you have the authority to bind that organization to these Terms.

Waters & Co. Tech Solutions reserves the right to modify, update, or change these Terms at any time. Changes will be effective upon posting. Continued use of the services after any such changes shall constitute your consent to such changes.

You agree not to:

• Use the services for any unlawful purpose
• Access or tamper with non-public areas of our systems
• Impersonate another person or misrepresent your affiliation
• Introduce viruses or harmful code
• Scrape or attempt to extract data without permission

If any part of our services requires account creation, you are responsible for maintaining the confidentiality of your credentials and all activities under your account. We reserve the right to suspend or terminate your access if we believe your account is being used inappropriately.

Our services are intended for business and informational purposes only. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the services without our express written permission.

We make commercially reasonable efforts to ensure that our services are reliable and available. However, we do not guarantee uptime or uninterrupted service. Maintenance or technical issues may cause temporary service interruptions.

Our services may integrate with third-party platforms (e.g., Firebase, SendGrid). We are not responsible for the terms, functionality, or availability of these third-party services. Your use of them is governed by their respective policies.

All materials, branding, software, code, and content on this website are the exclusive property of Waters & Co. Tech Solutions, protected by intellectual property laws. No rights are granted except as explicitly stated.

Unless otherwise specified, deliverables are for the client’s internal use only and may not be resold or redistributed without permission. Final payment must be received before transfer of final files.

All project scopes will be agreed upon prior to commencement. Requested changes outside of the original scope may incur additional fees. Minor revisions are typically included, but extensive revisions or new features require a change order.

Payments must be made in accordance with the agreed payment schedule. We reserve the right to charge late fees and withhold services for overdue invoices. Refunds are not guaranteed and may be considered on a case-by-case basis.

Any information disclosed by either party in connection with services rendered shall be treated as confidential, and shall not be shared with any third party without prior written consent, except where required by law.

Our services are provided "as is" and "as available" without warranty of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

In no event shall Waters & Co. Tech Solutions be liable for any indirect, punitive, incidental, special, or consequential damages, including loss of profits or data, arising out of or in connection with the use or performance of our services.

You agree to indemnify and hold harmless Waters & Co. Tech Solutions, its affiliates, and employees from any claim or demand arising out of your violation of these Terms or your use of the services.

We shall not be held responsible for delays or failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or interruptions in internet service.

Either party may terminate the relationship at any time with written notice. Upon termination, all outstanding payments are due immediately. Any rights or obligations that should by their nature survive termination shall do so.

Any disputes arising from these Terms shall first be attempted to be resolved through informal negotiations. If unresolved, the dispute shall be settled by binding arbitration in Maryland, under the rules of the American Arbitration Association.

These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions.

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Waters & Co. Tech Solutions and supersede any prior agreements.