Waters & Co. Tech Solutions

Small Business IT Setup and Support (Retainer)

We set up and support the fundamentals of your business tech: email, accounts, access, devices, backups, vendor ownership, and documentation. You get a reliable technical owner and predictable operations.

Services Offered

  • Email and account administration (Microsoft 365 or Google Workspace).
  • Onboarding/offboarding and access cleanup (no lingering accounts).
  • Security basics: MFA posture, admin separation, shared-account reduction.
  • Device and vendor hygiene: ownership, inventories, access recovery.
  • Backup posture checks for critical data (restore path documented).

Pricing

Price:
Baseline: $600/month. Typical: $1,250 to $3,000/month depending on users, tools, and support expectations.
Turnaround:
Ongoing support with defined business-hours response windows.
Price Explanation:
This is a scoped retainer with explicit monthly hours and boundaries. It is designed for small teams and common cloud tools. High-volume helpdesk, 24/7 coverage, and on-site dispatch are out of scope unless we coordinate a partner or define a separate agreement.

Request IT Support

Share employee count, your email platform (Microsoft 365 or Google), device count, and your biggest pain points. You will receive a scoped retainer recommendation with clear boundaries.